The PTRC is monitoring COVID-19 and incorporating operational modifications as needed to protect the citizens we serve, our members, our partners, and our staff.  Our office will re-open on Monday, May 18th to staff, however, the office is still closed to visitors without a prior appointment.   Where applicable, meetings will continue to be held via teleconference. Staff will be available via phone and email. More

Newsletter, Edition V, March 2020

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Addressing COVID-19

            March 20,2020, Edition V

Addressing COVID-19

In light of the recent spread of the COVID-19 (Coronavirus) we would like to address the current operations of the Piedmont Triad Regional Workforce Development Board. 

Executive Order 118

  In an effort to ensure you are aware of Governor Cooper's Executive Order 118 that impacts Unemployment Insurance for both employers and employees, we wanted to send the following pieces of information along:

1. Order removes the one-week waiting period for individuals to apply for benefits

2. Order removes the requirement that a person must look for another job during this time

3. Order also allows employees, who lost their jobs or who have had their hours reduced due to COVID-19 issues, to apply for unemployment benefits

4. Order instructs the Employment Security office to not allocate charges to employers’ accounts for individuals who are paid benefits for reasons related to COVID-19 

Those affected can apply for benefits online at You can also find FAQ at with answers for both employers and employees.

Information for Employees and Job Seekers

NCWorks Centers Closed to the Public

While the NCWorks Career Center is temporarily closed to the public, we will continue to provide services virtually and by phone.

Please contact us using the telephone numbers below to receive staff-assisted services, whether you are a jobseeker or an employer.

         NCWorks Contact Information by County County:

        Forsyth, Davie, Stokes    (336) 464-0520

        Caswell, Rockingham     (336) 634-5600

        Surry, Yadkin                      (336) 786-4169

You may also continue to access NCWorks Online at Thank you for your patience! 


Unemployment Insurance

IMPORTANT: NCWorks Career Centers are not actually “unemployment offices,” and we do not process

Unemployment Insurance claims. We do help unemployed jobseekers to find new jobs. Currently, you do not need to visit a Career Center to file an unemployment insurance claim. To apply for unemployment benefits, visit or call: 888-737-0259.


Information for Employers

The Piedmont Triad Regional Workforce Development Board offers customized business solutions offered at no cost. We understand that COVID-19 might cause changes within your business and our staff are available to provide information and connect you with needed the resources and support. Please contact the Business Services Coordinator in your county for more information: 

Phydesia Lewis

Rockingham & Caswell

Business Services Coordinator 

336.904.0300 Ext 4002


Michelle Slaton

Forsyth & Davie

Business Services Coordinator

336.904.0300 Ext 4008


Preston Roseboro

Stokes, Surry & Yadkin

Business Services Coordinator

336.904.0300 Ext 4009


Economic Injury Disaster Loans

The Small Business Administration has approved the North Carolina Governor’s request for a disaster declaration, and you may begin the application process. Applicants are encouraged to apply online:



Questions? Contact us at 336.904.0300